1. Information We Collect
- Personal Information: We may collect personal information such as your name, address, phone number, and email address when you place an order or create an account.
- Payment Information: We collect payment details through secure third-party payment processors. We do not store your payment information.
- Service Details: Information about the services you request, including laundry preferences and special instructions.
2. How We Use Your Information
We use your information to:
- Provide and manage our services, including scheduling pick-up and drop-off.
- Communicate with you about your orders and respond to inquiries.
- Process payments and send confirmations or receipts.
- Improve our services and customer experience.
3. Information Sharing
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third parties who assist us in operating our services (e.g., payment processors, logistics partners) under strict confidentiality agreements.
- Legal Compliance: Authorities as required by law or to protect our rights and those of our customers.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access and review your personal information.
- Request corrections to any inaccurate information.
- Request deletion of your personal information, subject to certain exceptions.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
7. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Valids Laundry and Cleaning
ChicagoLand and surrounding areas
V2Valid@gmail.com
By using our services, you consent to the collection and use of your information as described in this policy.